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Worker's Compensation Injury Counselor in Philadelphia, PA at The Pep Boys-Manny Moe & Jack

Date Posted: 8/6/2018

Job Snapshot

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Job Description

Auto Plus is a major U.S.-based distributor of automotive aftermarket parts. Since 1921, Pep Boys has been one of the nation's leading automotive aftermarket chains with over 7,500 service bays in over 800 locations in 35 states and Puerto Rico. Together, the united organization, Auto Plus Pep Boys, has over 21,000 associates in more than 20 distribution centers and over 1,000 corporate locations. In addition, the company supports more than 530 independently-owned stores and over 2,400 independently-owned service centers across the nation. Auto Plus Pep Boys is owned by Icahn Enterprises L.P. ("Icahn Enterprises"; NASDAQ: IEP).
Duties & Responsibilities

* Supports Workers' Compensation Manager and Risk Analyst/Team Leader in all Risk Management tasks
* Monitors all employees on Workers' Compensation in the following situations and maintains associated diary reports in a timely manner:

* Out of Work
* Light / Modified Duty
* Permanent Work Restrictions
* Texas Work Injury / Non-Sub Program
* Core Workers' Compensation Injury Counselor / Data Analyst tasks:

* Acts as liaison between IAG and CorVel (adjusters & RTW Coordinator) to coordinate effective and timely return to work of our injured employees
* Compiles and provides Work Comp wage statement to CorVel adjuster on lost time claims or in instances of temporary partial duty (TPD) situations
* Provides job description to CorVel adjuster and / or nurse on all claims
* Contacts location manager and injured employee within 24-hours of all injuries where the employee is not immediately released to full duty work.

* Explains role in claim process
* Advises of CorVel contact information
* Conveys company concern and hope for speedy recovery
* Maintains regular contact with injured employee (non-litigated claims), as needed
* Informs CorVel adjuster of pertinent injury information collected from location manager, AD and/or HR representative
* Resolves claim issues raised by CorVel adjuster when it is related to issues internal to IAG
* Reviews medical work restrictions
* Continually advises location manager, AD and/or HR representative of temporary medical work restrictions and full duty work release
* Continually advised Leave Admin of Work Comp LOA -- start and stop dates
* Advised location manager, AD and/or HR when permanent medical work restrictions are given and assists with interactive process
* Maintains a timely TAW (Temporary Alternative Work) and OOW (Out of Work) diary through Enterprise system
* Manages our TAW (Temporary Alternative Work) Program

* Engages with Payroll on a weekly basis to ensure timely and correct payment of TAW wages
* Engages with injured workers on TAW weekly to confirm that light duty assignment is going well
* Secures signed TAW form from location manager / employee at start of TAW and as needed when there is intermittent TAW
* Continually updates Enterprise

* Work status
* Claim notes
* WC Coordinator diary field by setting target date for action items
* Claim attachments
* TAW status field

* Data Analyst tasks:

* Enters Work Comp claims into CorVel CareMC claim system, as needed
* Enters Work Comp incident into Enterprise system, as needed
* Supports or owns certain data metric tasks:

* Weekly RTW Status Report -- TAW (Light Duty) & OOW information
* Weekly TAW Email
* Weekly WC LOA Advisory Email -- TAW, NRTW, OOW & RTW Reports
* State Assessment Filings:

* Gathers headcount, total hours and total payroll data from HRIS for annual and quarterly State assessment filings for IAG
Knowledge, Skills, and Abilities

* Workers' Compensation claims background
* Return-to-Work coordination background
* Microsoft Office -- Excel, PowerPoint and Word
* Strong organizational / project management skills
* Strong / positive interpersonal skills
* Spanish speaking is favorable but not required
Experience and Credentials

* 4-year college degree or equivalent work experience
* Workers' Compensation adjuster background or AIC -- Associate in Claims designation
* 3 -- 5 years -- experience with Excel, PowerPoint and Word
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled