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Accounts Receivable Credit Ana-FN02E at Pep Boys

Accounts Receivable Credit Ana-FN02E

Pep Boys Philadelphia, PA Full Time
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Icahn Automotive Group LLC (Icahn Automotive) was formed by its parent, Icahn Enterprises L.P. (NASDAQ: IEP), to invest in and operate businesses involved in aftermarket parts distribution and service. Our businesses have a singular focus: provide premium automotive parts and services at a great value. The businesses of Icahn Automotive today consist of Pep Boys® automotive aftermarket retail and service chain, Auto Plus® automotive aftermarket parts distributor, Precision Tune Auto Care® owned and franchised automotive service centers, and AAMCO Total Auto Care franchised service centers. The businesses of Icahn Automotive total over 22,000 employees, over 2,000 company-owned and franchise locations and 25 distribution centers throughout the US, Canada, and Puerto Rico.

Position Summary
The A/R & Credit Analyst will be front line support for the customer experience functions of the credit and collections department.

Duties & Responsibilities
* Answer incoming customer inquiries via phone and email
* Manage escalations and find appropriate resources to assist
* Manage A/R's OnBase imaging database.
* Manage return mail, address changes.
* Manage credit references, and welcome letters.
* Review and manage Accounts Receivable Aging on a regular basis for trends and warning signs to drive collection efforts.
* Research and recommend customer credit lines for department supervisor or manager (new and existing) by investigating credit worthiness within establish approval limits
* Reconcile customer accounts, provide invoice copies and statements as needed.
* Review and identify root cause issues arising from disputes, billing, short and slow pays etc.
* Maintain positive relationships with customers and organizational staff.
* Perform other duties as assigned.

Knowledge, Skills, and Abilities
* High School Diploma.
* Associate Degree in Accounting, Business Administration, Finance, or related field.
* Ability to read, interpret and analyze D&B Credit Reports.
* 3-5 years' in Accounts Receivable or Credit with high transaction volume (20-50K monthly transactions).
* Strong customer service skills.
* Ability to handle difficult customer situations.
* Experience with business to business collections is required.
* Knowledge of managing the dispute process and negotiating payments on delinquent accounts.
* Ability to work under tight time constraints.
* Ability to work within a team environment as well as independently.
* Present relevant and timely top portfolio accounts to management to Identify relevant key issues and recommend appropriate actions to resolve.
* Excellent attention to detail.
* Ability to prioritize, handle stress in a fast-paced environment and manage time efficiently.

Experience and Credentials
* 3-5+ Years hands-on SAP or large ERP experience
* Will be based in the Philadelphia Metropolitan area.

Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Physical Demands/Work Environment

* Repetitive movement of hands and fingers, typing or writing
* Occasional standing and walking
* Reach with hands and arms
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Recommended Skills

Accounts Receivable
Business Administration
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Job Snapshot

Employee Type



Philadelphia, PA

Job Type



Not Specified

Date Posted


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